| Answering the phone |
- Hello? (informal)
- Thank you for calling Sara Ahmadi. Mina speaking. How can I help you?
- Doctor's office.
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| Introducing yourself |
- Hey Naser. It's Lisa calling. (informal)
- Hello, this is Julie Madison calling.
- Hi, it's Ahmad from the dentist's office here.
- This is she.*
- Speaking.*
*The person answering says this if the caller does not recognize their voice. |
| Asking to speak with someone |
- Is Hadi in? (informal)
- Is Hiva there, please? (informal)
- Can I talk to your sister? (informal)
- May I speak with Mr. Karimi, please?
- Would the doctor be in/available?
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| Connecting someone |
- Just a sec. I'll get him. (informal)
- Hang on one second. (informal)
- Please hold and I'll put you through to his office.
- One moment please.
- All of our operators are busy at this time. Please hold for the next available person.
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| Making special requests |
- Could you please repeat that?
- Would you mind spelling that for me?
- Could you speak up a little please?
- Can you speak a little slower please. My English isn't very strong.
- Can you call me back? I think we have a bad connection.
- Can you please hold for a minute? I have another call.
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| Taking a message for someone |
- Ali's not in. Who's this? (informal)
- I'm sorry, Tara's not here at the moment. Can I ask who's calling?
- I'm afraid he's stepped out. Would you like to leave a message?
- He's on lunch right now.Who's calling please?
- He's busy right now. Can you call again later?
- I'll let him know you called.
- I'll make sure she gets the message.
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| Leaving a message with someone |
- Yes, can you tell him his wife called, please.
- No, that's okay, I'll call back later.
- Yes, it's Javad from CompInc. here. When do you expect her back in the office?
- Thanks, could you ask him to call Bahman when he gets in?
- Do you have a pen handy. I don't think he has my number.
- Thanks. My number is 222-3456, extension 12.
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| Confirming information |
- Okay, I've got it all down.
- Let me repeat that just to make sure.
- Did you say 555 Hafez St.?
- You said your name was Javad, right?
- I'll make sure he gets the message.
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| Listening to an answering machine |
- Hello. You've reached 222-6789. Please leave a detailed message after the beep.Thank you.
- Hi, this is Elnaz. I'm sorry I'm not available to take your call at this time. Leave me a message and I'll get back to you as soon as I can.
- Thank you for calling Dr. Sajadi's office. Our hours are 9am-5pm, Monday-Friday. Please call back during these hours, or leave a message after the tone. If this is an emergency please call the hospital at 333-7896.
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| Leaving a message on an answering machine |
- Hey Reza. It's Amir. Call me! (informal)
- Hello, this is Mina calling for Leila. Could you please return my call as soon as possible. My number is 334-5689. Thank you.
- Hello Tara. This is Maryam from the doctor's office calling. I just wanted to let you know that you're due for a check-up this month. Please give us a ring/buzz whenever it's convenient.
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| Finishing a conversation |
- Well, I guess I better get going. Talk to you soon.
- Thanks for calling. Bye for now.
- I have to let you go now.
- I have another call coming through. I better run.
- I'm afraid that's my other line.
- I'll talk to you again soon. Bye.
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